Glint’s Helpful Hint: Forgetfulness

Forgetfulness isn’t something that just hits us as we get older. We can all have a memory slip from time to time.

If you forget your Glint PIN or want to change it and are a US client you can change the PIN easily by going to the ‘Cards’ tab and selecting the option ‘Request PIN’. This sends a text message with a new PIN to your registered Glint cell phone number.

If you are a UK/Row client and you have forgotten your PIN you can retrieve it by clicking on the ‘Card’ tab and then click on the ‘Show PIN’ tab.

Wherever you are based, if you enter the wrong PIN three times then your account will be blocked; to unblock it and reactivate your PIN you will need to contact our friendly client services team in your location.

If you find you have problems remembering your PIN, please don’t be tempted to write the number down and keep that written record with your card. If you find it absolutely necessary to write down your PIN number then keep that written record securely at home.

And if you have a choice, don’t choose a PIN that’s obvious. According to the US technology consultancy DataGenetics group, the three most popular combinations, 1234, 1111, and 0000, account for close to 20% percent of all four-digit PINs. Month/day combinations—those in which the first two digits are between 01 and 12 and the last two are between 01 and 31—are also popular. So choosing your birthday or your birth year makes your PIN significantly easier to guess.

If you want a watertight PIN – and you should – then a random selection of numbers is best.