At a time of extraordinary monetary policy and when trust in currencies, banks and existing payment systems has been eroded.
Glint helps us move to a more just, sustainable and inclusive global economy

info@glintpay.com
Client Support: (877) 258-0181    Mon-Fri 9am-6pm MST

I have funds in my Glint account, but my card was declined. What happened?

Your Glint Mastercard is linked to an individual e-wallet (USD and gold) if there are insufficient funds in that account the transaction will be declined. This is the usual reason for a failed transaction.

Follow the below steps to link your Glint Mastercard to the correct e-wallet.

  • On iOS: Simply swipe the wallet you want to link your card to the right. A green button will appear on the left side of the wallet saying ‘Link card’. Press it and your card will be linked to spend out of that wallet when you make a purchase.
  • On Android: Simply tap the display button on the wallet, once illuminated your card will be linked to spend out of that wallet when you make a purchase.