At a time of extraordinary monetary policy and when trust in currencies, banks and existing payment systems has been eroded.
Glint helps us move to a more just, sustainable and inclusive global economy

info@glintpay.com

System Status

We know that you value transparency, so if we identify any server or app issues that interrupt your experience of Glint then we will list them and their status here.

If you are experiencing an issue not listed, click here to email support.

May 23, 2018

Client deposits

Resolved – This has now been resolved, this was due to a technical issue with our banking partner.
May 23rd, 13:09 GMT

Identified – Clients may be experiencing issues with depositing funds into Glint Client accounts. Our banking partner is currently investigating this issue, we will update you as soon as this is resolved.
May 23rd, 12:05 GMT

March 28, 2018

Glint servers

Resolved – This has now been resolved and users are now able to log into their Glint app.
March 28th, 17:07 GMT

Identified – Some users may find that they cannot log into the app, we are looking into this and will update you as soon as we know more.
March 28th, 17:05 GMT

March 16, 2018

Client Deposits

Resolved – This has now been resolved.
March 16th, 12:30 GMT

Identified – Since late yesterday Clients may be experiencing issues with depositing funds into Glint Client accounts. Our banking partner is currently investigating this issue, we will update you as soon as this is resolved.
March 16th, 11:27 GMT

March 8, 2018

Card transactions

Resolved – This has now been resolved.
March 8th, 16:15 GMT

Identified – We are currently experiencing an issue with authorising card transactions. Our engineers are looking into this and we will confirm as soon as this has been resolved.
March 8th, 15:54 GMT

Feb 16, 2018

Glint servers

Resolved – This incident has been resolved.
Feb 16th, 17:04 GMT

Identified – Some users may find that they are unable to scroll through all of the transactions on their app. We are currently investigating the issue and will update once we have more information. Feb 16th, 09:05 GMT

Nov 21, 2017

SMS Verification Codes

Resolved – This incident has been resolved.
Jan 11th, 16:44 GMT

Monitoring – A fix has been implemented and we are monitoring the results.
Nov 21nd, 16:06 GMT

Identified – A small proportion of users, especially in North America, are not receiving SMS confirmation codes. The issue has been identified and a fix is being implemented.
Nov 20th, 02:07 GMT


Nov 20, 2017

Failed Registration

Resolved – This incident has been resolved.
Nov 20th, 16:44 GMT

Monitoring – A fix has been implemented and we are monitoring the results.
Nov 20th, 14:44 GMT

Identified – Some users have experienced ‘failed registration’ unnecessarily. The issue has been identified and a fix is being implemented.
Nov 20th, 09:06 GMT

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